{"id":3521,"date":"2026-02-10T14:05:13","date_gmt":"2026-02-10T12:05:13","guid":{"rendered":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/?page_id=3521"},"modified":"2026-02-10T14:53:58","modified_gmt":"2026-02-10T12:53:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3521\" class=\"elementor elementor-3521\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6a4e52 elementor-section-full_width qodef-elementor-content-grid elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"f6a4e52\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b54d23\" data-id=\"2b54d23\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4e1e28 elementor-widget elementor-widget-page-title\" data-id=\"b4e1e28\" data-element_type=\"widget\" data-settings=\"{&quot;align&quot;:&quot;center&quot;}\" data-widget_type=\"page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"hfe-page-title hfe-page-title-wrapper elementor-widget-heading\">\n\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\">\n\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n\t\t\t\t\t\t\t\t\n\t\t\t\tFAQ  \n\t\t\t<\/h2 > \n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-234a996 e-flex e-con-boxed qodef-elementor-content-no e-con e-parent\" data-id=\"234a996\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-975cbac elementor-widget elementor-widget-qi_addons_for_elementor_faq\" data-id=\"975cbac\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-qi-faq qodef-qi-clear  qodef-behavior--accordion qodef-layout--simple qodef-style--standard\">\n\t<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tReturn &amp; Refund Policy\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p><b>Due to the nature of our items, we do not offer any of the following:<\/b><\/p><p><b>Returns, Exchanges, Lay-buys, Discounts, Refunds, Store Credit or Deposits. <\/b><span style=\"font-weight: 400\">This is subject for all items in-store and online, especially Bridal Wear, Evening Wear and any\/all Dresses as well as Men\u2019s Suits. This also includes any specials we have. No exceptions will be made!<\/span><\/p>\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tWho is the owner of the store and how long have they been trading?\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p><span style=\"font-weight: 400\">Only Love Bridal store was founded by Yan Hua Zhou (Joe) in March of 2020. We have been at N1 City a total of five+ years successfully.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Yan Hua Zhou (Joe) (Owner) - 076 100 5060 \/ 081 038 5572<\/span><\/p>\t<\/div>\n<\/div>\n<h3 class=\"qodef-e-title-holder\">\n\t<span class=\"qodef-e-title\">\n\t\t\t\tDelivery &amp; Collection\t<\/span>\n\t\t<span class=\"qodef-e-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t<\/span>\n\t\t\t<\/span>\n\t\t<span class=\"qodef-icon--minus\">\n\t\t\t\t<span class=\"qodef-e-icon\">\n\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h3>\n<div class=\"qodef-e-content\">\n\t<div class=\"qodef-e-content-inner\">\n\t\t<p><span style=\"font-weight: 400\">When you place an order online you have the option of either collecting the item in-store or opting for our delivery service.\u00a0<\/span><\/p><ul><li><b>Delivery<\/b><span style=\"font-weight: 400\"> will be done via Pudo at an additional cost.<\/span><\/li><li><b>Collection:<\/b><span style=\"font-weight: 400\"> Please wait for the confirmation email that your order is ready for collection before collecting, in order to avoid disappointment of your order not being processed and packaged yet. <\/span><\/li><li><b>Collection address:<\/b><span style=\"font-weight: 400\"> Only Love Bridal Store, Shop 146, Entrance 3, N1 City Mall, Goodwood, Cape Town<\/span><\/li><\/ul>\t<\/div>\n<\/div>\n<\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Return &amp; Refund Policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><b>Due to the nature of our items, we do not offer any of the following:<\\\/b><\\\/p><p><b>Returns, Exchanges, Lay-buys, Discounts, Refunds, Store Credit or Deposits. <\\\/b><span style=\\\"font-weight: 400\\\">This is subject for all items in-store and online, especially Bridal Wear, Evening Wear and any\\\/all Dresses as well as Men\\u2019s Suits. 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Returns\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-7e8280be\" data-id=\"7e8280be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2db9f6f5 elementor-widget elementor-widget-qi_addons_for_elementor_icon_with_text\" data-id=\"2db9f6f5\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_icon_with_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-qi-icon-with-text qodef-layout--before-title    qodef--custom-icon\" >\n\t<div class=\"qodef-m-content\">\n\t\t\t<h4 class=\"qodef-m-title\">\n\t\t\t\t\t<a itemprop=\"url\" href=\"#\" target=\"_self\">\n\t\t\t\t\t<span 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class=\"qodef-m-title-text\">\n\t\t\t\t\tFast Delivery\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1353957c elementor-section-full_width qodef-elementor-content-grid elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"1353957c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94b9ebd\" data-id=\"94b9ebd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Return &amp; Refund Policy Due to the nature of our items, we do not offer any of the following: Returns, Exchanges, Lay-buys, Discounts, Refunds, Store Credit or Deposits. This is subject for all items in-store and online, especially Bridal Wear, Evening Wear and any\/all Dresses as well as Men\u2019s Suits. This also includes any [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"qi-full-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3521","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/pages\/3521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/comments?post=3521"}],"version-history":[{"count":37,"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/pages\/3521\/revisions"}],"predecessor-version":[{"id":3600,"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/pages\/3521\/revisions\/3600"}],"wp:attachment":[{"href":"https:\/\/clientdemo.kijanidesignstudio.co.za\/onlylovebridal\/wp-json\/wp\/v2\/media?parent=3521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}